BucketBoss 70003 11-Pocket Brown Tool Roll Organizer - Perfect for Mechanics, Electricians & DIY Home Improvement Projects

So in full disclosure, the wrench roll by Bucket Boss on the amazon didn't match what I received. Apparently Bucket Boss has changed their specification on the product so it wasn't as large as advertised. So once I discovered this, I reached out to Bucket Boss about the difference in size. The customer service person confirmed the size I received wasn't the correct size according to all the information she had available. So the customer service gal asked me to take some pictures against a ruler so they could see the size difference and send the pictures to them. Within 24 hrs I had an email from the VP of Marketing, I wish I had saved his name because I would certainly be giving him a shout out! His email explained how Bucket Boss had changed their specification for this particular product.....now he could have stopped there and washed his hands of me but he didn't. Instead he said, " let me look into it and see what we can do" So true to his words he got backed to me and explained he was have three wrench rolls made to the original specification and sending them to gratis. WOW! What an outstanding customer service experience.The wrench roll ( per the specification I was looking for ) work great and are made to last.The new sized wrench roll looked to be made of the same high quality and I am sure once we find a use for them they will work great as well.Also we also use other Bucket Boss products and have found nothing but good quality with anything we have ever used.You know we all make mistakes....like not getting the specification changed out to all their vendors but its how we respond to those mistakes that set us apart. Bucket Boss you have my business!